Terms of service
These Terms of Service govern your access to and use of the Smilori website and any purchases made through it. By visiting our website or placing an order, you agree to be bound by these Terms of Service.
1. Operator
This website is operated by AK Foodfinity Group Corp., owner and operator of the Smilori brand.
For inquiries, please contact:
2. Eligibility and Use
By using this website, you represent that you are of the age of majority in your province or territory of residence, or that you are using this website under the supervision of a parent or legal guardian where permitted by law.
You agree not to use this website for any unlawful or unauthorized purpose.
3. Products and Availability
All products are subject to availability. We reserve the right, at any time and without prior notice, to:
- modify or discontinue products;
- change product descriptions or pricing;
- limit quantities available for purchase; and
- refuse or cancel orders.
We make reasonable efforts to ensure product descriptions, images, pricing, and availability are accurate. However, errors may occur, and we reserve the right to correct them at any time.
4. Orders and Acceptance
Your order constitutes an offer to purchase. We reserve the right to accept or reject any order at our sole discretion, including in cases involving suspected fraud, pricing errors, product unavailability, delivery ineligibility, or inaccurate customer information.
5. Pricing and Payment
All prices are listed in Canadian dollars unless otherwise stated.
Payment must be completed in full at the time of checkout before an order is processed.
6. Delivery
Delivery terms, including eligibility, fees, timing, order cut-off deadlines, and delivery requirements, are governed by our Delivery Policy.
Delivery windows are estimates only and are not guaranteed.
7. Food Products, Allergens, and Customer Responsibility
Our products are food items and may contain or come into contact with common allergens, including milk, eggs, wheat, tree nuts, peanuts, soy, and other allergens.
Customers are responsible for reviewing ingredient and allergen information before purchase.
Customers are also responsible for storing products appropriately after delivery, including refrigeration where required.
Smilori is not responsible for product quality or safety issues resulting from improper handling, delayed pickup, or improper storage after delivery.
8. Intellectual Property
All content on this website, including but not limited to text, branding, logos, graphics, photographs, product descriptions, and design elements, is the property of AK Foodfinity Group Corp. and/or its Smilori brand and may not be copied, reproduced, distributed, published, or used without prior written consent.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Smilori and AK Foodfinity Group Corp. shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to the use of this website or the purchase, delivery, storage, or consumption of our products.
Nothing in these Terms limits any rights or remedies that may be available to you under applicable consumer protection laws.
10. Indemnity
You agree to indemnify and hold harmless Smilori and AK Foodfinity Group Corp. from and against any claims, liabilities, damages, costs, and expenses arising from your breach of these Terms of Service or your misuse of the website.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Alberta and the applicable laws of Canada.
12. Changes to Terms
We reserve the right to update, modify, or replace these Terms of Service at any time by posting revised terms on this website.
Continued use of the website following such changes constitutes acceptance of the revised Terms.